5 Star Shareware

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The Premier Website for Shareware, Freeware and Commercial Software Downloads.

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5 Star's Frequently Asked Questions

I had problems with my computer and I've lost the registration code for my software, how do I get the software back?
Not to worry, all you need to do is find the author's contact details and send them an email stating that you have lost the registration code or full download link and would like it to be reissued. Alternatively, if you purchased your software through 5 Star using RegNow, you can look up your order by using their Order Search.
Is there any charge to download software at 5 Star?
No! 5 Star is a free service. You can download as many software titles as you like. The only costs are your normal connection charges with your service provider.
How do I download software?
Downloading a program from 5 Star to your own computer is a snap. Before you decide to do any downloading, it is a good idea to prepare a special folder/directory on your computer in which to store the downloaded files:
  1. Preparing a folder for your downloads
    1. Assuming that you are using Windows XP, open Windows Explorer from your Start Menu. Windows Explorer is where you will create the folder/directory to hold your downloaded program files. Windows Explorer is a File Manager that enables you to copy and move files, create new folders and lots more.
    2. Click on the word File, then move your mouse pointer over the word New and click on the word Folder. A small yellow folder will appear in the Windows Explorer window. You will now need to give it a name that you will remember.
  2. Downloading
    1. First of all, find the piece of software you wish to download. To the right of the product description page below the small screenshot you will see the link to the download page. Click on the words Download Trial.
    2. Assuming that you are using Microsoft Internet Explorer 6 (other browsers will work similarly), a small dialog box will appear stating what you are about to download. Click Save, take note of the file and specify where you would like it to be stored. Find the folder you created earlier on and click Save.
    3. You should now see a Download Progress Box displaying the progress of your download. Once your download is complete you will have the option to run the downloaded file or open folder. The easiest option is to select run. This will start the installation of the downloaded file. That's it. Job done!
How do I Unzip files?
Unzipping or Extracting a program is an easy task once you know how. There are many utilities and programs that can be used to unzip files, the most popular include WinZip, WinRar and the zip utility built into Windows XP. For this guide we will be using WinZip.
  1. Find the file you wish to unzip and double-click on the zip file name. WinZip will now launch and a small dialog box will appear. WinZip will now display the contents of this zip file.
  2. Click on the Extract Button in the main menu and specify where you would like to extract these files to. Close WinZip and find the location of the extracted files, you are now ready to run the setup file.
How do I Install software?

Installing software is very easy as most programs explain the steps to follow as you go through the setup process. Locate your downloaded file (if it's a .zip file, please refer to the question above to unzip it first) and double-click the setup file, this can be called a number of things for example "Setup.exe", "Install.exe" or the program name. Once the install process has begun be sure to read all documentation and answer any questions it may ask.

Once the installation is underway, sit back and let it do it's thing. For small utilities this could be as fast as the blink of an eye but for larger programs this could take a little longer. The installation program will then inform you if the process was successful. It may ask if you want to view the "Read Me" file which in most cases is a good idea to get further information on the program. Lastly, it might instruct you to re-start your computer. This is only necessary if you are asked to do so.

How do I uninstall (remove) software from my computer?

Most programs can be uninstalled using the Windows Add/Remove utility. This can be found in your Control Panel which is accessible by clicking on your Start menu and selecting Settings then Control Panel.

In the Windows Add/Remove utility you will see a list of programs that are currently installed on your computer. Scroll down the list until you see the title of the program you wish to remove. Select it and choose to remove the program.

If you cannot find your program in the list you will need to remove it via the Programs menu, which is accessible by clicking on your Start menu and selecting Programs. You should see a list of programs that are currently installed on your computer. Move through the list until you see the title of the program you wish to remove. Select it and look for an Uninstall utility.

What's the difference between Shareware, Freeware and Demos?

The software available at 5 Star is licensed in a number of different ways. A Shareware licensed program (sometimes referred to as try-before-you-buy software) usually offers some type of trial, this can be time or function limited. This method of licensing enables users to try the software out before deciding whether to purchase the full unrestricted version. If on the other hand you do not wish to keep the software, you can just uninstall it. You do not at any time receive a demand for payment.

Many software titles available are licensed as Freeware. These programs are completely free to use and keep. Be advised that a small percentage of these titles include some kind of advertising banner placed there by the author, enabling them to gain a little revenue for their hard work.

You may also come across software licensed as Demo. These titles are usually produced by larger software development companies and are meant to give you a small taste of a large program. They usually contain only selected parts of the program while giving you ample functionality, allowing you to decide if it will suit your needs.

How do I purchase the full version of the software?
Once you've downloaded and tried the trial version of a piece of software, you may find yourself wanting (or needing) the full version. You can purchase the full version through 5 Star in a number of ways.
  1. Through category lists. If you know the title you wish to purchase, find it in its relative category. In the lists just click on the green Get Full Version link under the title description. Alternatively you can use 5 Star's search function to find the title.
  2. In the program's description page. You can purchase software here by clicking the green Get Full Version link below the screenshot.
  3. Through the program itself. Once you have downloaded and installed the software, you can usually purchase the full version by visiting the program's help section usually situated on the program's menu (top-right of the program window). Look for "registration" or "purchase details".

Please note: Not every program for download can be purchased directly through 5 Star. These programs are easily recognised as they have no "Get Full Version" link associated with them.

How can I contact the program's Author?
Authors usually include contact email and Web address information within the help section of the program. This is usually situated on the program's menu (top-right of the program window). Look out for the About option in the drop-down menu.
Do you give any technical support for the software you list?
Due to the thousands of products we list, 5 Star is unable to offer technical support regarding the actual use of any software available for download. This is usually supplied by the author or company that have created the program. Provided you are able to start the program, it is a good idea to check the Help section first to see if your questions are answered there. If all else fails, feel free to contact us and we'll do our best to track down the relevant support email address for you.
What is adware and spyware?
In some cases, free downloads can contain advertisements that may appear while you are using the program. The benefit of using ad-supported software (adware) is that in most cases it is free to use. However, some users feel that spyware can be too intrusive as it can possibly monitor the behaviour of your activity on the web and pass this information on to advertisers. We strongly recommend that you read the end-user license agreement very carefully before you install the program.
Will the program work with my computer?
To be sure that the software you are going to download will work with your system you will need to check the products minimum system requirements, located below the description of the product.
How do you rate the software that you accept?
5 Star rates its downloads on a number of factors. The most important areas of the rating focus on:
  • Functionality
  • Features
  • Ease of Use
  • User Interface
  • Stability
  • Documentation
What does "corrupt file" mean?
A "corrupt file" means that the file you downloaded from 5 Star is broken and unlikely to work. There are a number of reasons this could happen, the most common being an interruption to your Internet connection while the download was in progress. While it's unlikely to happen often, we suggest that you retry your download in these cases. It's also considered good practice to do regular backups of your files once they are found to work.
Help! My question isn't answered in your FAQ.
Not to worry. If you're sure your questions haven't been answered here, use our contact form to submit your query and we'll do our best to get back to you as soon as possible.

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